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Questions to Ask Your Kansas City Flooring Installer

Questions To Ask Your Kansas City Flooring Installer

You’ve picked out your carpet and you’re ready to get it installed. Your Windows Floors & Decor Representative can now recommend to you a trusted and professional Kansas City flooring installer. Here are the questions you need to ask when you meet for the first time.

Do You Have References?

References are one of the best ways to learn about your flooring installer’s previous work. Ask him if he has a list of people that you can call. Most will gladly give you the names and numbers of previously satisfied customers. If he doesn’t have any references, or balks at the request, you may want to choose another installer.

How Will You Control Dust and Dirt?

While some debris is to be expected, you don’t want your home to become a complete mess. Nor do you want your brand new carpet riddled with dust and dirt. Ask how your installer plans to control these issues, allowing you to keep your house and furniture clean and any allergies to a minimum.

Do You Have General Liability Insurance?

Let’s face it, accidents happen. But that’s what insurance is for. Ask your flooring installer if he has insurance. If not, you may want to reconsider and choose another. While the likelihood of an accident may not be huge, it can happen, and you don’t want to be responsible for the medical bills.

How Long Will the Installation Take?

Depending on the size of the area you’re having carpeted, installation should take anywhere from a couple of hours to a couple of days. The furniture will have to be moved. You won’t be able to use the spaces during installation. Knowing how long the installation will take will help you to plan.

Do You Prepare the Sub-Floor?

A sub-floor helps to provide insulation and prevents squeaking. If it needs preparing and the installer doesn’t do it himself, you will have two options. You will need to find another person to do that job or find another installer who will also prepare the sub-floor.

Do I Need a New Carpet Pad?

Carpet padding helps provide an extra comfortable feel underfoot. It naturally ages over time, loosing that cushy feel. It may also be stained from spills on your old carpet. Depending upon the age of your carpet padding (most are good for ten to twenty years) or its condition, you may want to replace it before the new carpet is installed, ensuring your new carpet stays comfortable for as long as possible.

Do You Charge for Removing and Hauling Away Old Carpet?

Some installers charge an additional fee for removing and disposing your old carpet, and these fees may not be represented in their installation estimate. Check to make sure if there are extra fees for these services so you can properly plan your budget.

How Long Do I have to Wait Before I Can Walk on It?

Sure, you want to break in your new hardwood flooring right away, but don’t go speeding in as soon as the installation is complete. You may need to wait a little while before you can go traipsing in. Ask how long is the appropriate time before you can start moving furniture back to their original homes and using the space again.


Windows Floors & Decor makes recommendations for only trustworthy and reputable flooring installers. Ask your Windows Floors & Decor representative for their recommended Kansas City installation professional during your consultation so you can get the service you deserve.

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